Privacy Policy for OnTheWay LLC


Effective Date: April 18, 2026


OnTheWay LLC ("OnTheWay," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the OnTheWay mobile application and related services (the "Service").


1. Information We Collect

We may collect the following types of information:


Personal Information

  • Name
  • Email address
  • Phone number
  • Account login credentials

Location Information

  • Real-time GPS location (for ride requests, navigation, and driver matching)
  • Saved locations (e.g., home, work)

Usage Information

  • Ride history
  • App interactions
  • Device information (e.g., device type, operating system)

Payment Information

  • Payments are processed securely through third-party providers (e.g., Stripe).
  • We do not store full payment card details.

2. How We Use Your Information

We use your information to:

  • Provide and operate the Service
  • Match riders with drivers
  • Process payments and transactions
  • Communicate with users regarding rides and support
  • Improve app performance and user experience
  • Ensure safety and prevent fraud

3. Sharing of Information

We may share your information with:


Drivers and Riders

  • Limited information (such as name, pickup/drop-off location, and contact details) is shared to facilitate rides.

Service Providers

  • Third-party services (e.g., payment processors, hosting providers) that help us operate the app.

Legal Requirements

  • If required by law, regulation, or legal process.

4. Data Retention

We retain your information only as long as necessary to:

  • Provide services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

5. Your Rights and Choices

You have the right to:

  • Access your personal data
  • Update or correct your information
  • Request deletion of your account and associated data

Account Deletion

You may delete your account at any time directly within the app by navigating to your profile and selecting "Delete Account."


6. Data Security

We implement reasonable security measures to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.


7. Children's Privacy

OnTheWay is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.


8. Third-Party Links and Services

Our Service may contain links to third-party websites or services. We are not responsible for their privacy practices.


9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes by updating the effective date.


10. Contact Us

If you have any questions about this Privacy Policy, please contact us:


OnTheWay LLC
7058 Dayton Springfield Road
Enon, Ohio 45323
Email: info@onthewayrides.com
Phone: 937-314-1717



11. Your Consent

By using the OnTheWay app, you consent to this Privacy Policy.